Privacy, cookies and terms
Written plainly, without jargon. Last updated: 30 October 2026. This is a translation: in case of doubt, the Italian version prevails.
1. Privacy policy
This policy explains how we process the personal data collected through this website, pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR).
Data controller
The data controller is Fabio Dos Santos Souza (DSFabio Digital), Via Antonio Maria Valsalva, 47014 Meldola (FC), Italy, owner of this website and of the digital menu service.
For any request about your data, write to info@dsfabio.com or on WhatsApp at +39 344 030 1412.
What data we collect and why
| Source | Data | Purpose |
|---|---|---|
| Free trial request (WhatsApp) | Whatever you choose to write to us in the chat: usually the name of your venue, your name, city, phone number and photos of the menu | Replying to your request and preparing the trial (pre-contractual measures, Art. 6.1.b GDPR) |
| Support forms (customers only) | Customer code, business name, email, phone (optional), details of the request | Managing updates to the purchased service (performance of a contract, Art. 6.1.b GDPR) |
| Menus you send us | Dishes, prices, allergens, logo, photos | Creating and updating your digital menu |
| Customers | Billing data | Tax obligations (Art. 6.1.c GDPR) |
We don't use your data for advertising or newsletters and we don't sell it to anyone.
How data reaches us and where it is stored
- WhatsApp: the “Try it free” buttons open WhatsApp with a pre-written message; the website saves nothing and the data only reaches us if you send the message yourself. WhatsApp is operated by WhatsApp Ireland Ltd. (Meta group).
- Google: the support forms send the request to a Google Sheet via Google Apps Script (Google Ireland Ltd./Google LLC), acting as service provider.
- Hosting: the website is hosted by Vercel Inc., which logs technical data (IP address, date and time, requested page, browser) for the operation and security of the website (legitimate interest, Art. 6.1.f GDPR).
Some of these providers may also process data outside the EU: in that case the transfer takes place with the safeguards set out in Articles 45 and 46 GDPR (for example the EU-US Data Privacy Framework or the Standard Contractual Clauses).
How long
Requests from people who don't become customers are kept for 12 months and then deleted. Customer data is kept for the duration of the service and for the periods required by law for tax documents.
Your rights
You can ask at any time for access, rectification, erasure, restriction, portability and to object to processing (Articles 15–22 GDPR) by writing to info@dsfabio.com. We reply within 30 days, as required by the GDPR. You can also lodge a complaint with the Italian Data Protection Authority (Garante).
3. Terms and conditions
Terms designed to be clear, fair and transparent. Written agreements made with an individual customer prevail over this page.
The service
We create and manage QR code digital menus for food and drink venues: custom menu, QR code, icons for the 14 allergens, hosting, a dedicated web address and SSL certificate, up to 4 changes a month to dishes and prices, support on WhatsApp with a reply within a few hours on working days.
Free trial
- It lasts 30 days from delivery of the menu and requires no payment details.
- At the end of the trial, if you want to continue, the service costs €190 a year.
- If you don't continue, you pay nothing: the menu is paused (anyone scanning the QR code sees a page with your contact details) and you get the PDF of your menu for free.
- We recommend always keeping a printed backup copy of the menu.
Renewal and cancellation
We let you know before the annual renewal. You can cancel anytime, without penalties: the service stays active until the end of the period already paid.
Content and allergens
- Dishes, prices, photos, logo and allergen information are provided and confirmed by the venue, which remains responsible for their accuracy.
- The content of your menu (texts, photos, logo) remains your property; you can use it freely.
Limitations
- We do our best to keep the menu online at all times, but we cannot guarantee the operation of third-party services (for example WhatsApp, hosting or the venue's internet connection).
- Support covers the digital menu, not the devices or connections of the venue and its guests.
Changes
If we update these terms we change the date at the top; changes never reduce services already paid for.